Awaiting Order Arrival

As buyer is obligated to do the customs clearance, please contact the local customs to know the detained reason first:

  1. Importing tax/document is required. Please pay the tax/provide the document for customs clearance.
  2. Document from Our seller is missing. Please contact us to get the required document, and then clear the customs. Below is the contact information of customs in several countries:
Country Phone
Russian Federation (+375 17) 222 72 47/ 222 72 28
Mexico (+52 55) 51 33 07 15
United Arab Emirates Dubai: (+971 4) 337 4546 / 2146
Abu Dhabi: (+971) 2633 4832
Saudi Arabia Riyadh: (+966) 1 289 8217
Jeddah: (+966) 2 627 9033
DMM: (+966) 3 842 8665
Italy (+39 03) 3166 24 73
Brazil (+55 11) 2112 7267
Ukraine (+380 44 ) 245 62 20
Spain (+34 91) 396 42 32
Poland Warsaw: (+48 22) 548 14 31
Bitom: (+48 32) 281 82 80 / 89
Poznan: (+48 61) 869 72 61
Szczecin: (+48 91) 434 37 83
France (+33 1) 5501 3812
South Korea (+8232) 743 9741